Lakeland Senior AdvisorCare and Life is a Medicare-certified home health agency based at 230 W Highland Dr in Lakeland, FL 33813. Medicare first certified it in 2022, 4 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Florida average of 3.5. Its strongest result against the Florida average is flu shot status checked; its weakest is got better at walking or moving around.
What is Care and Life's Medicare record?
| Agency | Care and Life |
|---|---|
| Address | 230 W Highland Dr, Lakeland, FL 33813 |
| Phone | (863) 940-4938 |
| Medicare provider number (CCN) | 687206 |
| Ownership | - |
| Medicare-certified since | 09/07/2022 |
How does Care and Life score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Care and Life. It is better than the Florida average on 1 and worse on 6.
| Measure | Care and Life | Florida average | U.S. average | vs. Florida |
|---|---|---|---|---|
| Started care on time | 99.8% | 98% | 96.6% | About the same |
| Got better at walking or moving around | 75.2% | 88.5% | 88.6% | Worse |
| Got better at getting in and out of bed | 77.6% | 89.6% | 89.8% | Worse |
| Got better at bathing | 80% | 91.1% | 90.7% | Worse |
| Breathing improved | 81.4% | 90.8% | 91.5% | Worse |
| Got better at taking medicines correctly | 78.8% | 88.4% | 88.3% | Worse |
| Medication issues addressed on time | 96.3% | 95.4% | 94.4% | About the same |
| Flu shot status checked | 72.9% | 61.2% | 63.3% | Better |
| Met expected function at discharge | 63.7% | 69.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.8% | 0.7% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.1% | 0.2% | About the same |
Where it stands out: flu shot status checked.
Where it trails: got better at walking or moving around, got better at getting in and out of bed and got better at bathing.
What do patients say about Care and Life?
Medicare has not published patient survey results for Care and Life. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Care and Life's patients end up back in the hospital?
Medicare rates Care and Life worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 70.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 11.8% |
Which home health services does Care and Life provide, and which does it not?
Care and Life has not reported its services to Medicare.
| Service | Offered by Care and Life? |
|---|---|
| Skilled nursing | No |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Lakeland-area ZIP codes does Care and Life serve?
Care and Life tells Medicare it serves 35 ZIP codes in Lakeland and Polk County, out of 73 in total.
- 33801
- 33803
- 33805
- 33809
- 33810
- 33811
- 33812
- 33813
- 33815
- 33823
- 33827
- 33830
- 33837
- 33838
- 33839
- 33840
- 33841
- 33843
- 33844
- 33849
- 33850
- 33853
- 33854
- 33855
- 33856
- 33859
- 33860
- 33867
- 33868
- 33880
- 33881
- 33884
- 33897
- 33898
- 34759
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Care and Life before starting care?
Ask how often the therapist actually comes
75.2% of its patients got better at walking or moving around, against 88.5% across Florida. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask about transfer training
77.6% of patients improved at getting in and out of bed (Florida average 89.6%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who helps with bathing, and how often
80% of patients improved at bathing (Florida average 91.1%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Lakeland, FL?
These Medicare-certified agencies are also based in or near Lakeland.
- Concierge Home Care — 4 of 5 stars
- Enhabit Home Health — 2.5 of 5 stars
- Centerwell Home Health — 5 of 5 stars
- Baycare Home Care Inc — 3.5 of 5 stars
- Trucare Home Health Solutions LLC — 2.5 of 5 stars
All Medicare-certified home health agencies in Lakeland and Polk County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Care and Life Medicare-certified?
Yes. Care and Life is certified by Medicare under provider number 687206 and has been since 2022. Original Medicare pays certified agencies directly for covered home health care.
What is Care and Life's Medicare star rating?
2.5 out of 5 for quality of patient care. The Florida average is 3.5.
Does Care and Life provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does.
