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Where Polk County's 246 OSS Beds Are, and How Low-Income Seniors Use Them

10 Polk County ALFs report beds set aside for Optional State Supplementation residents. A plain guide to OSS, Medicaid services in assisted living, and the facilities that take both.

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10 Polk County ALFs report beds set aside for Optional State Supplementation residents. A plain guide to OSS, Medicaid services in assisted living, and the facilities that take both.

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By Lakeland Senior Advisor Care Team · October 13, 2026

TL;DR

10 Polk County ALFs report 246 beds reserved for Optional State Supplementation (OSS) residents, and 24 list Medicaid services on their AHCA profiles. OSS is a state cash payment toward room and board; Medicaid long-term care plans pay for care services but not rent. Together they make assisted living reachable for people with little income.

The gap OSS is meant to fill

Florida Medicaid's long-term care program can pay for the care part of assisted living: help with bathing, dressing, medications and supervision. It does not pay for the apartment or the meals. For a person whose only income is Social Security or SSI, that leaves a room-and-board bill they often cannot cover, and that is the gap Optional State Supplementation was built for.

OSS is a monthly cash payment from the Department of Children and Families, governed by rule 65A-2.036. DCF adds the facility's base provider rate to the $160 personal needs allowance to find the resident's total need, subtracts the resident's countable income, and pays the difference, within the money the Legislature appropriates.

Which Polk facilities report OSS beds

FacilityCityLicensed bedsOSS beds reportedMedicaid services listed
Best Care Senior Living at Cypress Gardens LLCWinter Haven8260Assisted Living Waiver
Best Care Senior Living at Winter HavenWinter Haven6650Assistive Care Services
New EraLakeland6050Assistive Care Services
Haines Manor ALFHaines City10925Assistive Care Services
Options for Seniors IncHaines City3623Assisted Living Waiver, Assistive Care Services
Pompano House South Operation LLCLake Alfred5020Assistive Care Services
Lakeland Manor ALFLakeland609Assistive Care Services
The Meadows at Cypress Gardens, L.L.C.Winter Haven1454None listed
Ella's Place Assisted Living IncKissimmee43Developmental Disability
Ambitious Quality-Care Assisted Living LLCWinter Haven62Assistive Care Services

Source: AHCA facility profiles, retrieved November 6, 2026. Reported beds are the facility's own designation; whether one is open today is a question for the facility.

Reading the Medicaid column

AHCA profiles list Medicaid services in two forms. 19 Polk ALFs list Assistive Care Services, a Florida Medicaid state plan service that pays for certain help to eligible residents of ALFs and adult family care homes. 7 list the Assisted Living Waiver, a label carried over from the former assisted living waiver, which Florida folded into the Statewide Medicaid Managed Care Long-Term Care program.

What matters in practice is whether the facility has a contract with the long-term care plan your parent is enrolled in. Plan networks differ and change, so ask the facility which SMMC LTC plans it contracts with, and confirm with the plan.

How the money works for one resident

Under DCF's 2026 standards, a Medicaid long-term care enrollee living in an ALF keeps a personal needs allowance of room and board plus 20% of the federal poverty level ($266 for an individual). In plain terms, the resident's income pays room and board, OSS can top that up when income falls short, the plan pays for care services, and a small amount is left for personal spending.

Because the OSS amount depends on both the facility's rate and the resident's income, two residents in the same building can receive different amounts. Both the income standard and the base provider rate rise each year with the SSI cost-of-living adjustment, so ask DCF or the facility for current-year figures rather than trusting an older number online.

What to watch for in the lowest-cost buildings

Buildings that rely heavily on OSS and Medicaid operate on thin margins, and some do it well while others struggle. Before choosing, read the facility page for three things: the date and citations of the latest standard survey, any fines on the AHCA profile and their dates, and whether the building changed owners recently. Visit at a mealtime and in the evening, when staffing is thinnest. Ask how many residents each caregiver is responsible for overnight, and whether a staff member is awake all night, which Florida requires once a facility has 17 or more residents. A parent with very limited income deserves the same scrutiny of a building as anyone else, and the public records make that possible.

Practical steps for a Polk County family

Start with a call to Senior Connection Center, 1-800-336-2226, which can screen for Medicaid long-term care and help with the OSS application at the same time. Apply for OSS through ACCESS Florida and name the facility where your parent lives or will live.

Before a move, ask the facility three things in writing: whether it has an OSS bed open, which long-term care plans it contracts with, and what the resident will owe each month after OSS and Medicaid. Then read the facility's inspection history and sanctions, because the lowest-cost buildings are not all equal, and a few Polk facilities with OSS beds carry significant fines on their profiles.

Frequently asked questions

Does OSS pay for care services?

No. OSS helps with room and board; care services come from a Medicaid long-term care plan or private funds.

Can a facility without OSS beds accept an OSS resident?

It may, but it is not required to. Facilities that designate OSS beds are the likelier options.

How do we apply for OSS?

Through DCF's ACCESS Florida system, naming the ALF or adult family care home; Senior Connection Center can help.

Are OSS amounts the same everywhere?

No. The payment depends on the facility's base rate and the resident's income, and both change yearly.

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