Lakeland Senior AdvisorWhat does Florida license New Era in Lakeland to do?
AHCA license #10535 covers New Era, an assisted living facility for up to 60 residents at 815 W Daughtery Rd in Lakeland (33809), holding LMH and LNS specialty licensure on top of the standard license, and the license period now in force ends January 17, 2026.
| Record | AHCA data |
|---|---|
| AHCA license number | 10535 |
| License status | In Litigation |
| License category | Standard + LMH + LNS |
| Licensed residents (beds) | 60 |
| Private / semi-private rooms | 4 / 28 |
| Beds set aside for OSS residents | 50 |
| First licensed | January 18, 2022 |
| Current license period | 03/10/2026 to 01/17/2026 |
| Licensee (owner) on file | New Era Business LLC (For-Profit) |
| Memory care listed in AHCA profile | No |
| Medicaid services listed | Assistive Care Services |
| Fixed generator reported | Not reported |
| Languages reported | English, Spanish |
Its specialty licenses add limited mental health (LMH), required when a facility serves one or more residents with a serious mental illness who receive optional state supplementation; and limited nursing services (LNS), which lets the facility's own nurses perform a defined list of nursing tasks beyond what a standard license allows.
What have AHCA surveyors cited at New Era?
Since 2025, AHCA has posted 2 visits to New Era (1 standard survey, 1 complaint or other visit) and 10 deficiencies in total; at the most recent standard survey, December 1, 2025, surveyors cited 9 deficiencies.
| Visit date | Type | Tag | Class | What AHCA cited | Corrected |
|---|---|---|---|---|---|
| 01/29/2026 | Complaint | A0152 | Class 3 | Physical Plant - Safe Living Environ/Other | 03/26/2026 |
| 12/01/2025 | Standard | A0032 | Class 3 | Resident Care - Elopement Standards | 03/26/2026 |
| 12/01/2025 | Standard | A0077 | Class 3 | Staffing Standards - Administrators | 01/29/2026 |
| 12/01/2025 | Standard | A0078 | Class 3 | Staffing Standards - Staff | 03/26/2026 |
| 12/01/2025 | Standard | A0081 | Class 3 | Training - Staff In-Service | 03/26/2026 |
| 12/01/2025 | Standard | A0082 | Class 3 | Training - Hiv/Aids | 03/26/2026 |
| 12/01/2025 | Standard | A0084 | Class 3 | Training - Assis Self-Admin Meds & Med Mgmt | 01/29/2026 |
Sorted by severity class, the citations are 10 class 3. Florida ranks class I as the gravest and class IV as the mildest.
Across the 32 Polk County ALFs licensed for 40 or more residents, the latest standard survey cited a median of 1 deficiencies; here the count was 9.
Is there any AHCA fine or sanction on New Era's record?
Yes: 19 final sanctions appear on this license's AHCA profile, with $39,000 in fines in all; the newest was initiated April 15, 2026.
| Initiated | Sanction | Basis | Fine |
|---|---|---|---|
| April 15, 2026 | Fine | Survey | $5,500 |
| April 3, 2026 | Fine | Survey | $1,500 |
| January 29, 2026 | Fine | Survey | $500 |
| October 31, 2025 | Fine | Survey | $500 |
| June 30, 2025 | Fine | Survey | $15,000 |
| March 14, 2023 | Fine | Survey | $2,000 |
| August 31, 2021 | Fine | Survey | $1,500 |
| June 21, 2021 | Fine | Survey | $500 |
| September 23, 2019 | Fine | Reporting | $250 |
| March 27, 2009 | Fine | Survey | $2,500 |
Sanctions remain public for years; weigh how recent each one is along with the dollar amount.
Has ownership of New Era changed hands?
Yes: the AHCA profile shows 2 changes of ownership, the latest dated January 18, 2022.
New owners can change staffing, prices and policies, so ask who stayed through the sale, starting with the administrator and nurses.
How does New Era compare with other Polk County assisted living?
By AHCA's figures, its 60 beds are the same as than the median of 60 for all 43 licensed ALFs in Polk County; its first license dates back 4 years, against a county median of 5; the nearest other licensed ALF is The Villa at Carpenters, roughly 1.3 miles off.
| Facility | Miles away | License | Licensed beds | Last standard survey | Cites at that survey |
|---|---|---|---|---|---|
| The Villa at Carpenters 1001 Carpenters Way, 33809 | 1.3 | Standard + ECC | 52 | 12/22/2025 | 8 |
| Savannah Villages of Lakeland 6550 N Scrum Loop Road, 33809 | 1.4 | Standard only | 55 | 01/28/2026 | 5 |
| Lake Gibson Village 771 Carpenters Way, 33809 | 1.5 | Standard only | 165 | 12/06/2024 | 0 |
| Grace Manor Suites LLC 4620 N Socrum Loop, 33809 | 1.8 | Standard only | 77 | 07/31/2025 | 3 |
| Maravida Lakeland Mgt LLC 605 Carpenters Way, 33809 | 1.9 | Standard only | 38 | Not posted | — |
How far is New Era from a hospital?
Lakeland Regional Medical Center in Lakeland is the closest acute-care hospital, roughly 3.7 miles away as the crow flies; next is South Florida Baptist Hospital, roughly 11.9 miles.
CMS's overall hospital star rating for Lakeland Regional Medical Center is 1 of 5.
What should a family ask New Era before moving in?
Take these to the tour; the state data above is the reason for each one:
- Which nursing tasks do your own nurses perform under the limited nursing services license, and how many nurse hours are on each shift?
- How many residents are served under the limited mental health license, and how are their support plans coordinated?
- Are any of the 50 beds set aside for Optional State Supplementation residents open now?
- What changed after the 12/01/2025 survey citations, and may we see the plan of correction?
- No fixed generator is reported on your AHCA profile; how will you keep residents cool through a multi-day outage?
- Who is on duty between 11 p.m. and 7 a.m., and is at least one of them awake the whole night?
- May we take home the contract, with its full fee schedule and the 45-day notice terms, before deciding?
State record: AHCA FloridaHealthFinder profile · inspection history
